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Network reliability

 

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Physical reliability of products
For small and mid-sized businesses, keeping your network up and running is something you should never have to worry about. We take that requirement very seriously. So seriously in fact, that it's been a hallmark of ProCurve product excellence for over 25 years. Our products are engineered to meet legendary HP reliability standards and backed with the ProCurve Lifetime Warranty♦ that's in a class of its own.

Disaster Proof

We ensure the physical reliability of products by subjecting them to vibration, shock absorption, temperature extremes, humidity changes, radio frequency interference (RFI) and many other kinds of tests in the HP Roseville Hardware Test Center, affectionately called the Shake 'n Bake lab. In addition, ProCurve put their switches through something you won't see every day. We literally tried to blow them up. As we said, we take product reliability seriously.

» View the "Disaster Proof" page

The ProCurve Lifetime Warranty Our competitive advantage

HP ProCurve Lifetime Warranty To meet business objectives, companies depend on a rock-solid network to ensure they stay up and running. So not only are ProCurve products designed for unparalleled reliability, we offer the industry's first and most complete lifetime warranty to back that up. Along with no-cost software updates, the ProCurve Lifetime Warranty♦ provides next-business-day advance replacement and phone support for as long as you own the product. And unlike competitors, the warranty is free – benefiting your company with substantial savings on service contracts. We take your business seriously which is why we go to such lengths to offer complete network confidence.

This is not your ordinary limited lifetime warranty. Learn more about what makes ProCurve warranty exceptional.

In fact, ProCurve Switches were chosen for their outstanding reliability by the International Space Station.

» Read more about ProCurve and the International Space Station

What customers say about ProCurve reliability

"To put it simply, ProCurve was the only networking vendor whose switches offered us the level of reliability and performance required to handle the intense demands on board Columbus."
- Rolf Schmidhuber
   Columbus data management system
   technology team leader EADS ST (Germany)

"Installing HP ProCurve switches has given us just what we wanted – a lifetime warranty combined with simplicity and reliability."
– Patrick Grange
   Project manager
   Cambridgeshire County Council Schools (UK)

"We decided on ProCurve Networking by HP because their solution offered reliability and the best price-performance ratio."
– Hinrich Ganzenber
   Head of computing
   Fraunhofer Institute Centre (Stuttgart, Germany)

♦  For as long as you own the product, with next-business-day advance replacement (available in most countries). The following hardware products and their related series modules have a one-year hardware warranty with extensions available: HP ProCurve Routing Switch 9300m series, HP ProCurve Switch 8100fl series, HP ProCurve Network Access Controller 800, and HP ProCurve DCM Controller. The following hardware mobility products have a one-year hardware warranty with extensions available: HP ProCurve M111 Client Bridge, HP ProCurve MSM3xx-R Access Points, HP ProCurve MSM7xx Mobility and Access Controllers, HP ProCurve RF Manager IDS/IPS Systems, HP ProCurve MSM Power Supplies, HP ProCurve 1 Port Power Injector, and HP ProCurve CNMS Appliances. Disk drives in the HP ProCurve ONE Services zl modules, HP ProCurve Threat Mgmt Services zl module, and HP ProCurve MSM765zl Mobility Controller have a five year hardware warranty. Standalone software, upgrades, or licenses may have a different warranty duration. For details, refer to the ProCurve Software License, Warranty, and Support booklet at www.hp.com/networking/warranty.

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